​How Do I Place An Order?

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Placing an order is easy. Here’s how:

1. Choose a category from the top navigation menu or on Style is What Home Page to explore your most wanted items.

2. Select your item and click ‘Add to chart’. Once you have finished adding your items, proceed to checkout under ‘View Chart’.

3. Sign in to your account if you have not done so already. If you do not have an account, simply enter your email address to proceed.

4. Enter your address and payment information and select a delivery method to complete your order. Once your purchase is confirmed, it will be carefully prepared and shipped to you. We’ll be sure to keep you updated every step of the way.

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Cancel or make Changes to My Order

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As your purchase will be prepared quickly for dispatch, please contact our Customer Service as soon as possible to cancel or make changes to an order. Unfortunately we are unable to add items to an existing order but we welcome you to place a new order for any additional pieces. Further information on cancelling an order can be found in our Return & Refunds Policy.

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Payment and Shipping

 

The currency that you will be shopping is in Euros.​

Style is What ship worldwide.

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​Secure Ordering & Payment Options

We keep your personal data private and confidential and only give it out with your consent or if legally permitted to. For further details, please see the Style is What Privacy Policy.

We accept:

• Visa

• MasterCard

• American Express

• Delta

• Visa Electron

• PayPal

• Alipay (only available to China, Taiwan, Hong Kong and Macau)

• UnionPay (only available to China, Taiwan, Hong Kong and Macau)

• JCB (only available to Japan)

• iDEAL (only available to The Netherlands)

• Sofortbanking (only available to Germany, Austria, Switzerland and Belgium)

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Returns & Refunds

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If your purchase isn’t quite right, you can return it for a refund within 14 days of your delivery date using our free returns service.

We recommend that your item is sent back within 7 days of receipt to ensure it will be returned to the original location in time. 

For further information on returning an order, view our Return & Refunds Policy.

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Using the tracking number assigned to your returns label, you can follow the progress of your package with our courier. As soon as your item is received and accepted by our partner we will send an email to confirm the completion of your refund.

Refunds are issued via the original payment method and will normally appear within 10 business days, depending on the processing time of your payment provider. To ensure your refund is as quick as possible, please ensure all items meet the conditions of our Returns & Refunds Policy.

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While we offer free returns for all orders, the original delivery cost won’t be included in your refund.

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